Frequently Asked Questions

You can book an appointment online through our website, call us directly, or visit any of our locations. We recommend booking in advance to secure your preferred time slot.

Yes, you can cancel or reschedule your appointment up to 24 hours in advance without any penalty. Please call us or use our online booking system to make changes.

We require 24 hours notice for cancellations. Late cancellations or no-shows may be subject to a cancellation fee of 50% of the service cost.

We do accept walk-ins based on availability, but we highly recommend booking an appointment to ensure you can be seen at your preferred time.

We offer a full range of hair services (cuts, coloring, treatments), nail services (manicures, pedicures, nail art), facial treatments, makeup application, and various beauty services including eyebrow shaping and waxing.

Our prices vary depending on the service and stylist. Please visit our Services page for detailed pricing or call us for a personalized quote based on your specific needs.

Yes! We offer special packages for bridal services, spa days, and hair transformations. These packages provide great value and are perfect for special occasions.

We use professional, high-quality products from leading brands in the beauty industry. Our stylists can recommend the best products for your specific hair type and needs.

Come with clean, dry hair for cuts and treatments. For coloring services, avoid washing your hair 24-48 hours before your appointment. Remove nail polish before nail services.

Appointment duration varies by service: cuts (45-60 mins), color services (2-3 hours), manicures (30-45 mins), facials (60-75 mins). We'll provide an estimated time when you book.

Our stylists will provide personalized aftercare instructions and product recommendations to help you maintain your new look at home.

We recommend: haircuts every 6-8 weeks, color touch-ups every 4-6 weeks, manicures every 2-3 weeks, and facials monthly for optimal skin health.

Our hours vary by location. Generally, we're open Monday-Friday 9am-8pm, Saturday 8am-6pm, and Sunday 10am-5pm. Please check our Locations page for specific hours.

We accept cash, all major credit cards (Visa, MasterCard, American Express), and digital payments including Apple Pay and Google Pay.

Yes! Gift certificates are available for any dollar amount or specific services. They make perfect gifts and can be purchased online or at any of our locations.

We're always looking for talented professionals to join our team. Please visit our careers page or stop by any location to inquire about current opportunities.

Absolutely! We provide on-site services for weddings, parties, and special events. Contact us to discuss your needs and get a custom quote.